Return & Refund Policy

At Elvique, your satisfaction is our priority. We offer easy returns and refunds on eligible products, following the same policies as our trusted supplier .

Eligibility for Return:

Returns are accepted within 7 days of delivery.

Product must be unused, unwashed, and in original packaging.

Certain personal-use items (like skincare tools) may not be eligible due to hygiene reasons.

Refund Process:

Once we receive and inspect the returned product, refunds are processed within 5–7 business days to your original payment method.

In case of damaged, defective, or wrong items, please contact us within 24 hours of delivery with clear photos.